Reference

How master365 Handles Your Personal Information

This Privacy Policy explains what data master365 collects when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use the lobby — and exactly how we use, store and protect it.

Account data kept secureJazzCash, Easypaisa, Raast payment data protectedNo data sold to third partiesYou can request your data anytimePakistan-based account support available

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DATA HANDLING PRACTICES

How We Protect and Manage Your Data

master365 applies security measures at each stage of data handling — from the moment you enter your mobile number at registration through to every JazzCash or Easypaisa transaction you make. SSL encryption covers data in transit. Access to account records inside our systems is restricted to staff who need it to operate or support your account. We review data retention schedules regularly so we are not holding information longer than necessary.

Encryption in Transit All data exchanged between your device and our servers travels over SSL. This covers login, account updates and every payment action you take via Raast, JazzCash or Easypaisa.

Cookie Controls You can adjust cookie preferences through your browser settings or the cookie banner shown on your first visit. Blocking non-essential cookies does not prevent you from accessing your account.

Data Retention Schedule Account data is kept while your account is active. After closure, we hold records only as long as applicable law in your jurisdiction requires, then we delete or anonymise them.

Your Right to Access Submit a data-access request through live chat or email and we will send you a copy of the personal information we hold for your account in a readable format.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you have a question about how your data is used, want to correct account information or need to submit a data deletion request, our support team handles privacy queries through the channels below. We aim to acknowledge your request within one business day and resolve data-access requests as quickly as the process allows.

Data We Collect and Why We Collect It

master365 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account on master365, we collect the information you provide directly: your name, email address, mobile number and, where required for payment verification, identity documents. When you deposit or withdraw using JazzCash, Easypaisa or Raast, we record transaction references and wallet identifiers to

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match payments to your account — we do not store your full wallet PIN or bank credentials. We also collect device and session data automatically: your IP address, browser type, device model and the pages you visit within the lobby. This helps us detect unusual login
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activity and keep your account secure. Cookies and similar tools track your session state so the lobby remembers your preferences between visits. We do not sell your personal data to advertisers or unrelated third parties. Data shared with payment processors — JazzCash, Easypaisa, Raast — is
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limited to what those processors need to complete your transaction. We retain account data for as long as your account is active and for a period after closure as required by applicable law. You can request a copy of your data or ask us to delete
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it by contacting support through your account.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on master365

Below are the questions we hear most often about how master365 handles personal data. If yours is not listed here, reach out through live chat or the email address in your account settings.

We collect your name, email, mobile number and, for payment verification, identity documents. Device and session data such as IP address and browser type are also recorded automatically.

Payment data is shared only with the payment processor handling your transaction — JazzCash, Easypaisa or Raast. We pass only what each processor needs to complete or verify your deposit or withdrawal.

Log into your account and open the Help section, or contact support via live chat or email. Include your registered mobile number and we will prepare your data copy as quickly as the process allows.

Yes. Submit a deletion request through live chat or support email. Some data may be retained for a period after account closure where applicable law requires it, but we will tell you what applies.

Cookies keep your session active and remember lobby preferences. You can manage non-essential cookies through your browser or the cookie banner. Turning them off does not block account access.

We keep records for as long as your account is open. After closure, data is held only for the period required by applicable law in your region and then deleted or anonymised.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Accountmaster365 Login InfoAbout Us

How master365 Handles Your Personal Information

How We Protect and Manage Your Data

How to Reach Us About Your Privacy

Common Questions About Your Privacy on master365

01 What personal data does master365 collect when I open an account?

02 Does master365 share my JazzCash or Easypaisa payment details with anyone?

03 How can I request a copy of the data master365 holds about me?

04 Can I ask master365 to delete my personal data?

05 How does master365 use cookies and can I turn them off?

06 How long does master365 keep my account data after I close my account?

Privacy Policy

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