Reference

Terms and Conditions for master365 Accounts

Using master365 — whether that means opening the lobby, funding your account via JazzCash, Easypaisa, or Raast, or placing a bet — means you've accepted these terms in full.

Applies to all account holdersCovers deposits and withdrawalsJazzCash · Easypaisa · RaastGoverned by eligible regions onlyUpdated terms take effect on publication
master365 Terms and Conditions for master365 Accounts
ACCOUNT INTEGRITY

How We Handle Your Account and Data

Your account data, wallet records, and transaction history are stored securely and used only to operate your account and meet our compliance obligations. We do not sell your personal information to third parties. You have the right to request a copy of the data we hold on you by contacting support through the in-account help form. Account security is a shared responsibility — we protect the platform side, and you're expected to keep your login credentials private and report any suspicious access immediately.

Data Retention

We retain account and transaction records for as long as required by applicable regulations, then securely delete or anonymise them.

Cookie Use

We use session and analytics cookies to keep your lobby preferences and measure platform performance. You can manage these in your browser settings.

Account Security

Two-factor verification via your registered mobile number protects account access. Enable it in your security settings after logging in.

Data Requests

To access, correct, or request deletion of your personal data, submit a written request through the in-account help form with your account details.

TERMS CONTACT

Reach Us About These Terms

If something in these terms is unclear, or if you need to raise a concern about how they apply to your account, our support team is the right starting point. You can reach us through live chat inside the lobby, by email, or through the in-account help request form. We aim to respond to terms-related queries within one business day.

Live Chat Open the chat window from any page inside your account. A support agent will walk you through any clause you need clarified.
Email Support Send your query to our support address listed in your account profile. Include your registered mobile number for faster handling.
Help Request Form Use the in-account form for formal disputes or written records. Submissions are logged and responded to in writing.

Common Questions About These Terms

A few things our account holders ask most when they first read through the terms — answered plainly so you know exactly where you stand.

These terms apply to every registered master365 account holder. Creating an account, logging in, or making a deposit all constitute acceptance of the current version of these terms.

Access to master365 is only permitted where local law allows it. If online gaming is restricted in your area, you must not use the platform — these terms cannot override local law.

Yes. We may suspend or permanently close an account if we find a breach of these terms, including false registration details or access from a non-permitted region. Remaining wallet funds are returned after verification.

Any verified balance is returned to your nominated payment method — JazzCash, Easypaisa, or Raast — after we complete standard identity checks. Contact support to initiate the process.

Updated terms are published on this page and take effect immediately. Logging into your account after an update is published counts as acceptance. We recommend checking this page periodically.

Submit a written request through the in-account help form. Include your registered mobile number. We'll respond with your data within the timeframe required under applicable regulations.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.